Frequently asked questions

Quick answers about registration, estimates, plans, Razorpay payments, refunds, and exports on WorkorderQuote.

Getting started

What is WorkorderQuote?

A web platform to build measurement-based PWD SSR estimates, export PDF & Excel, and generate tender packs for public works workflows across India.

How do I create an account?

Go to Register, fill name, email, mobile, and password, then verify the OTP. See the full walkthrough on How to use.

Can I sign in with OTP instead of password?

Yes. On the Login page you can request an OTP to your email or mobile (when configured) as an alternative to password sign-in.

Estimates & exports

How do I build an estimate?

After login, open Estimates, create or edit an estimate, search SSR items, enter measurements, and review totals before exporting.

Do I need a plan to export PDF or Excel?

Yes. Download limits depend on your active plan. Subscribe from Pricing / Browse Plans, pay with Razorpay, then export from the estimate.

What is a tender pack?

A packaged export built from your estimate to support tender submission workflows, available as an export action when your account entitlements allow it.

Plans & payments

Are plans monthly subscriptions?

Plans are typically one-time purchases that grant PDF/Excel download entitlements. Compare limits on Plans & Pricing.

Which payment methods are supported?

Checkout runs on Razorpay — commonly UPI, cards, netbanking, and wallets (availability depends on Razorpay).

Where can I find invoices?

After login, open Invoices / payment history in your account. Successful payments also unlock plan usage under My Plans.

Policies & support

What is your refund policy?

Digital entitlements are generally non-refundable after use. Duplicate charges or failed activation may be reviewed — see Refund Policy.

Do you ship physical products?

No. Delivery is digital (account access, invoices, downloads). See Shipping Policy.

How do I contact support?

Use the Contact form or email info@workorderquote.com. Also review Privacy and Terms.

Still have questions?

Send us a message — we are happy to help with demos and billing.

Contact us