Frequently asked questions
Quick answers about registration, estimates, plans, Razorpay payments, refunds, and exports on WorkorderQuote.
Getting started
What is WorkorderQuote?
A web platform to build measurement-based PWD SSR estimates, export PDF & Excel, and generate tender packs for public works workflows across India.
How do I create an account?
Go to Register, fill name, email, mobile, and password, then verify the OTP. See the full walkthrough on How to use.
Can I sign in with OTP instead of password?
Yes. On the Login page you can request an OTP to your email or mobile (when configured) as an alternative to password sign-in.
Estimates & exports
How do I build an estimate?
After login, open Estimates, create or edit an estimate, search SSR items, enter measurements, and review totals before exporting.
Do I need a plan to export PDF or Excel?
Yes. Download limits depend on your active plan. Subscribe from Pricing / Browse Plans, pay with Razorpay, then export from the estimate.
What is a tender pack?
A packaged export built from your estimate to support tender submission workflows, available as an export action when your account entitlements allow it.
Plans & payments
Are plans monthly subscriptions?
Plans are typically one-time purchases that grant PDF/Excel download entitlements. Compare limits on Plans & Pricing.
Which payment methods are supported?
Checkout runs on Razorpay — commonly UPI, cards, netbanking, and wallets (availability depends on Razorpay).
Where can I find invoices?
After login, open Invoices / payment history in your account. Successful payments also unlock plan usage under My Plans.
Policies & support
What is your refund policy?
Digital entitlements are generally non-refundable after use. Duplicate charges or failed activation may be reviewed — see Refund Policy.
Do you ship physical products?
No. Delivery is digital (account access, invoices, downloads). See Shipping Policy.
How do I contact support?
Use the Contact form or email info@workorderquote.com. Also review Privacy and Terms.
Still have questions?
Send us a message — we are happy to help with demos and billing.