1. Digital delivery only
WorkorderQuote provides software-as-a-service / digital products. We do not ship physical goods. There is no courier, postal, or logistics delivery.
2. What is “delivered”
- Plan entitlements — PDF/Excel download limits (and related access) activated on your account after successful Razorpay payment.
- Invoices / receipts — available in your logged-in account (and emailed when that feature is enabled).
- Exports — PDF, Excel, or tender pack files generated on demand from your estimates and downloaded through the application.
3. Delivery timeline
- Plan activation: usually immediate after Razorpay confirms payment (typically within minutes).
- Exports: generated when you request them; download starts from your browser session.
If payment succeeds but entitlements are not visible within 30 minutes, contact info@workorderquote.com with your payment ID.
4. Delivery location
Delivery is to your registered account (email/mobile used at signup). Ensure your login details are correct. We cannot “ship” access to a different person without an authorized account transfer process.
5. Failed or delayed delivery
Delays may occur due to network issues, browser blockers, incorrect login, or payment gateway latency. We will help restore access when payment is verified. See also our Refund & Cancellation Policy.
6. International customers
The service is oriented to users in India / India with INR pricing via Razorpay. Availability outside India depends on Razorpay and our account configuration.
7. Contact
Delivery support: Contact us or info@workorderquote.com.